Legal · Service terms

Terms of Service

Effective and last updated: 19 July 2026

These Terms govern your use of the Mruk website, iOS app, private beta, AI coach, and related services. They are an agreement between you and the operator of the Mruk service ("Mruk", "we", "us"). By creating an account or using the service, you agree to these Terms.

1. Operator and contact

The Mruk service is provided by the operator using "Mruk" as the service and trading name. For the operator's current legal identity details, notices, or questions about these Terms, contact hello@mruk.app. The service is currently offered as a limited beta and is not represented as a regulated healthcare provider.

2. Eligibility and acceptance

You may use Mruk only if you:

• are at least 18 years old;
• can legally enter into these Terms where you live;
• are not prohibited from receiving the service under applicable law; and
• provide accurate information and use the service for yourself, unless we explicitly support another role.

If you do not agree to these Terms or the Privacy Policy, do not create an account or use Mruk. Additional feature-specific terms shown before you enable a feature form part of these Terms.

3. What Mruk provides

Mruk is an iOS fitness and wellness coaching service. Depending on the version and your choices, it may help you record meals, weight, hydration, training, sleep or readiness; show trends; prepare a daily plan; connect selected Apple Health data; send reminders; analyze images; and converse with an AI coach.

The current service is a beta. Features, models, calculations, interfaces, availability, eligibility, and data formats may change. Beta features may be incomplete or contain errors. We may limit places, test different variants, reset non-essential test data, or end a beta feature. We will not intentionally use beta status to avoid responsibilities that cannot legally be excluded.

4. Health, safety, and emergency limits

Mruk is not a doctor, dietitian, therapist, emergency service, medical device, or provider of medical advice, diagnosis, treatment, rehabilitation, or monitoring. Do not use it to decide whether you have a condition, whether to take or change medication or supplements, or whether urgent care is needed.

The built-in energy floor is an app rule based on estimates and available inputs. Human energy needs vary, and inputs can be missing or wrong. The floor does not establish that a target is nutritionally complete, medically safe, or suitable for your body, training, condition, medication, pregnancy, or recovery.

• Speak to a qualified professional before a major change to food or training, especially if you have a condition, take medication, are pregnant or breastfeeding, are recovering from injury, or have an eating-disorder history.
• Stop exercising and seek appropriate care for chest pain, fainting, severe dizziness, breathing difficulty, or another acute concern.
• If food, weight, or exercise feels unsafe, compulsive, or distressing, stop using the relevant feature and contact a qualified professional or local crisis service.
• In an emergency, contact your local emergency number. Mruk does not monitor messages continuously and cannot summon help.

5. AI features and your responsibility

The Mruk coach and some analysis features use artificial intelligence. AI output is generated probabilistically and can be inaccurate, incomplete, outdated, biased, or fabricated. A confident tone is not proof of correctness. Do not rely on AI output as the sole basis for a health, safety, financial, legal, or similarly important decision.

You are responsible for reviewing the output and for decisions you make. Mruk may apply guardrails, refuse a request, recommend professional help, or limit a feature, but no automated safeguard detects every risk. Do not use the service to obtain instructions for self-harm, an eating disorder, dangerous restriction, illegal conduct, or abuse.

AI processing and provider choices are described in the Privacy Policy. If you choose a bring-your-own-key provider, you are also responsible for that provider account, charges, terms, data settings, and credential security.

6. Accounts and security

Keep your device, credentials, and sign-in methods secure. Do not share an account or allow another person to use it to submit their health data. Tell us promptly at hello@mruk.app if you suspect unauthorized use. You are responsible for activity under your account to the extent permitted by law, except activity caused by our breach of duty.

Information must be reasonably accurate because planning and safety behavior depend on it. Mruk may treat clearly impossible or incomplete inputs as unreliable, and the resulting output may be unsuitable.

7. Your content and data

You retain ownership of messages, logs, photos, and other content you submit. You give Mruk a limited, non-exclusive, worldwide license to host, copy, format, transmit, analyze, and otherwise process that content only as needed to provide, secure, support, and improve the service as described in the Privacy Policy. This license ends when the content is deleted from active systems, subject to protected backups, legal retention, and de-identified aggregate information.

You confirm that you have the right to submit the content and that doing so does not violate another person's privacy, copyright, confidentiality, or other rights. Do not upload another person's medical records, private images, or identifying information without a valid reason and permission.

8. Apple Health, camera, notifications, and device permissions

Optional features may request access to Apple Health, photos/camera, microphone, notifications, calendar links, or other device capabilities. Grant only the permissions you want. You can revoke them in iOS, although doing so may stop the related feature. Revoking a permission does not automatically erase data already copied into your account; use account deletion or contact us.

You must not use HealthKit information through Mruk for advertising, data brokering, or any unlawful purpose. Apple's terms and platform rules also apply to your use of Apple services.

9. Acceptable use

You must not:

• break the law, infringe rights, harass another person, or submit unlawful or abusive content;
• probe, scan, disrupt, overload, bypass rate limits, or attempt unauthorized access to the service or another account;
• upload malware, automate abusive requests, scrape non-public information, or interfere with security controls;
• reverse engineer or copy the service except where applicable law expressly permits it;
• misrepresent AI output as professional medical advice or use Mruk to provide regulated care without authorization;
• use the service to encourage dangerous restriction, purging, self-harm, or another harmful act; or
• resell, sublicense, or commercially exploit the beta without written permission.

10. Beta access, tips, and purchases

The current TestFlight beta is free. Mruk may offer optional consumable tips (for example, "Feed the Cat") or future paid features through Apple's in-app purchase system. A tip is voluntary, does not purchase medical advice, and does not change your privacy or support rights.

Apple displays the price, currency, taxes, and purchase terms before confirmation and processes payment. Refunds, billing questions, purchase authorization, and family-account controls are generally handled under Apple's rules and your statutory rights. If a restorable entitlement is introduced, the app will describe how to restore it. We will show terms for any subscription—including billing period, renewal, cancellation, and included features—before it is offered; these Terms do not create a subscription by themselves.

11. Mruk ownership and feedback

Mruk, including its software, design, mascot, text, models, compilations, and branding, is owned by the operator or its licensors and is protected by law. Subject to these Terms, you receive a personal, limited, revocable, non-transferable, non-exclusive right to use the service for its intended purpose.

If you send feedback, you allow us to use it without restriction or payment, provided we do not publicly identify you as its author without permission. This does not transfer ownership of your underlying personal data or content.

12. Third-party services

Mruk depends on services such as Apple, TestFlight/App Store, hosting, databases, AI providers, diagnostics, email delivery, and food-data sources. Their availability and terms can affect features. Third-party services you choose independently—including a bring-your-own-key AI account—are governed by their own terms. We are not responsible for a third party's independent acts, except where the law makes us responsible for our selection, instructions, or processing relationship.

These service Terms supplement and do not replace the license and purchase terms Apple applies to the downloaded app, including Apple's Standard EULA where applicable.

13. Availability, updates, and changes

We aim to operate Mruk reliably but do not promise uninterrupted or error-free availability. Maintenance, security events, provider failures, app-review decisions, network conditions, or beta changes may interrupt access. Features may require a supported iPhone, iOS version, internet connection, Apple account, or provider account.

We may add, change, or remove features. If a change materially reduces a paid feature, we will provide any notice, remedy, cancellation, or refund required by applicable law and the purchase terms. Install updates when reasonably required for security or compatibility.

14. Suspension, termination, and deletion

You may stop using Mruk and request account deletion at any time. We may suspend or terminate access if you materially or repeatedly breach these Terms, create a security or safety risk, misuse the service, or if we must do so by law or to end the beta. Where reasonable, we will provide notice and a chance to export data or correct the issue, unless doing so would create risk or violate law.

After termination, your right to use the service ends. Provisions that by their nature should survive—including ownership, disclaimers, liability, disputes, and lawful retention—continue. Data handling after deletion is described in the Privacy Policy.

15. Warranties and disclaimers

Nothing in these Terms excludes a warranty or right that cannot legally be excluded. Subject to that rule, the beta is provided on an "as available" basis. We do not promise that AI output, calculations, nutrition data, food databases, trends, reminders, or plans will be complete, accurate, current, uninterrupted, or fit for a particular health outcome.

You remain responsible for checking inputs and output and obtaining professional advice where appropriate. Results vary, and Mruk does not guarantee weight change, performance, adherence, safety, or another outcome.

16. Limits of liability

Nothing in these Terms limits liability for fraud, willful misconduct, gross negligence, death or personal injury caused by negligence, breach of mandatory data-protection duties, or any other liability that applicable law does not permit us to limit.

To the extent permitted by law, Mruk is not liable for indirect, incidental, special, punitive, or consequential loss; loss of profit, opportunity, reputation, or data; or loss caused by your reliance on AI or wellness output contrary to the health boundaries above. Any limitation applies only to the extent it is fair, transparent, and enforceable in your country. Your mandatory consumer remedies remain available.

17. Applicable law and disputes

Contact hello@mruk.app first if something goes wrong so we can try to resolve it promptly. These Terms do not deprive you of mandatory protections or access to courts and dispute-resolution bodies available where you habitually live.

The applicable law and competent forum are those determined by mandatory consumer and conflict-of-law rules. We do not require individual consumers to waive collective, regulatory, or court remedies that cannot validly be waived. If you are in the European Economic Area or United Kingdom, you may also contact the consumer-protection body available in your country.

18. Changes to these Terms

We may update these Terms for new features, provider changes, security, legal requirements, or clearer wording. We will update the effective date. For a material change, we will provide reasonable notice in the app or by email and request acceptance where required. If you do not agree, stop using the service and delete your account before the change takes effect.

Contact